Terms & Conditions

Effective Date: Sept 30th 2025 By accessing RetentionScale.com or purchasing our services, you agree to these Terms & Conditions. Please read them carefully before engaging with our website or business. Services RetentionScale provides Meta & Google Ads Management, Customer Retention Strategy, Funnel Optimization, Digital Product Development, Business Growth Consultation, and Analytics & Reporting. Service scope and timelines are defined in proposals, contracts, or booking confirmations. We reserve the right to modify or discontinue services with prior notice. Payment Terms All payments must be made in advance through secure gateways. Prices are disclosed in official proposals or checkout pages (not listed publicly on the website). You are responsible for any applicable taxes. Client Obligations Provide accurate information and timely access to accounts (e.g., ad accounts, analytics, website). Maintain ownership and legal rights to the data/content shared with us. Avoid unlawful or prohibited use of our services. Intellectual Property All strategies, documents, and frameworks provided are owned by RetentionScale unless otherwise agreed. Clients receive a limited license to use deliverables for their internal business purposes. Redistribution or resale without written consent is prohibited. Limitation of Liability While we use best practices, we do not guarantee specific sales, ROI, or revenue outcomes. RetentionScale is not liable for indirect, incidental, or consequential damages arising from service use. Termination Either party may terminate the service with prior written notice. Fees paid are non-refundable once work has started. Governing Law These terms are governed by the laws of India, and disputes are subject to the jurisdiction of Bangalore courts (update based on your registered location).